Who We Are
These Terms cover eCargo Exchange, eCargo Driver, eCargo Schengen, and their associated online services (the “Services”). The operator is PRIVREDNO DRUSTVO ECARGO.ME DOO ALIDERCE, Aliderce, Presevo, 17523 Presevo, Srbija. Contact: [email protected], +381631343602. “We,” “us,” and “our” refer to this operator. By accepting these Terms when creating an account or where otherwise requested, you agree to them. If you do not agree, do not use the Services.
Eligibility and Accounts
You must be at least 18 and legally able to enter into an agreement. If acting for an organisation, you must have authority to do so. Provide accurate information, keep it current, protect your credentials, and promptly report suspected unauthorised access. Some products share an account identity. Access to one does not automatically grant access to every product, company account, or feature.
eCargo Exchange
Exchange provides tools for freight listings, offers, business connections, and communications. Unless expressly agreed in a separate written agreement, we provide the platform and do not act as carrier, freight forwarder, shipper, broker, employer, insurer, or party to transport agreements between users.
Users must keep listings and offers accurate and lawful, check counterparties’ identities, authority, licences, and insurance, agree transport and payment terms, and comply with transport, customs, sanctions, dangerous-goods, and other applicable requirements. Profiles and verification indicators do not guarantee payment, insurance, reliability, or performance. Transport and payment disputes remain the responsibility of the parties involved. Report suspected fraud or misuse to us.
eCargo Driver
Driver provides tools for company connections, assignments, trip updates, and communications. Access only information and assignments you are authorised to use. Provide accurate updates and obtain necessary authority before sharing information about others. Company administrators must manage access and inform drivers about company-directed processing.
Location features depend on applicable permissions, device settings, connectivity, and positioning accuracy. See our Privacy Policy for trip-tracking details. The app does not replace professional judgment, official transport documents, legally required recording equipment, or compliance with driving-time, rest, road-safety, and employment rules. Use it only when safe and lawful.
eCargo Schengen
Schengen records travel history and estimates short-stay allowance, including the 90-days-in-any-180-day-period rule where applicable. Results depend on complete, accurate entries and supported assumptions. Missing trips, incorrect dates, or incorrectly entered permits can produce incorrect results.
Nationality, residence status, visas, permits, bilateral agreements, and individual circumstances may affect applicable rules. The app may not cover every exception. Estimates are informational, not legal or immigration advice. The app does not issue official travel records, visas, or permissions and does not guarantee admission, lawful stay, or permission to work. It is not affiliated with or endorsed by border authorities or European Union institutions.
Verify your position with relevant authorities before making travel or immigration decisions. Keep original records and check location suggestions and reminders yourself. A missing notification does not establish a lawful stay.
Acceptable Use
Do not use the Services for unlawful, fraudulent, misleading, discriminatory, or abusive activities. Do not publish unlawful cargo offers, infringe rights, impersonate others, misrepresent authority, access information without permission, collect personal information without a lawful basis, send spam or threats, introduce malware, disrupt services, or bypass security. These restrictions do not limit activities that applicable law expressly permits and that cannot lawfully be restricted by contract.
Your Content
You retain rights in your content. You grant us a non-exclusive licence to host, process, reproduce, and display it only as reasonably necessary to operate, secure, and provide the Services, consistent with your settings and our Privacy Policy. You must have the rights and permissions to submit it. Content shared with other users may remain in their records for legitimate business purposes or legal obligations, subject to applicable law.
Privacy and Permissions
Our Privacy Policy explains collection, use, sharing, retention, and protection of personal information. Manage device permissions in device settings; disabling permissions may affect features. Companies must meet their own obligations concerning employee information, monitoring, transparency, and lawful processing.
Fees and Subscriptions
Where paid features or subscriptions are offered, prices, billing periods, renewal conditions, and cancellation arrangements will be disclosed before purchase. App-store purchases are also subject to applicable store payment and refund procedures. Manage subscriptions through the purchase channel. Deleting an app or account may not cancel an app-store subscription; cancel it separately through that store. Statutory cancellation, refund, and consumer rights remain unaffected.
Availability and Third Parties
We use reasonable care and skill in providing the Services. Maintenance, updates, connectivity, third-party providers, and events outside our reasonable control may affect availability. Notifications, synchronisation, location suggestions, and calculations may be delayed or interrupted. Keep independent copies of important records. Third-party services may have their own terms and privacy policies.
Intellectual Property
Our software, branding, and design belong to us or our licensors, except for user content and other third-party materials. You receive a limited, non-exclusive, non-transferable right to use the Services under these Terms. Do not copy, sell, or exploit our software or branding except with permission or where applicable law allows.
Restrictions and Account Deletion
We may restrict content or suspend or terminate access where reasonably necessary to address a material breach, fraud, security threats, unlawful activity, or legal requirements. Where reasonably possible and legally permitted, we will explain the reason and provide an opportunity to resolve the issue. Urgent restrictions may take effect immediately.
You may stop using the Services and request account deletion using available account controls or by contacting us. Deleting a shared identity may affect all three apps. Information may be retained as required or permitted by law, as explained in our Privacy Policy. Contact us to request review of a restriction.
Responsibility and Liability
Each party is responsible for its own acts and omissions under applicable law. We do not guarantee other users’ performance or information. Our responsibility for the Services remains subject to applicable law. To the extent permitted by law, we are not responsible for losses caused by inaccurate user entries, unauthorised activity not attributable to our failure to meet our obligations, or third-party conduct outside our reasonable control.
Nothing excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or liability that cannot lawfully be excluded or limited. Mandatory consumer rights and remedies remain unaffected.
Changes to These Terms
We may update the Services and these Terms for legal requirements, security needs, or changes in functionality. For material changes, we will provide reasonable advance notice where practicable and explain their effective date. We will obtain consent where legally required. Changes do not remove accrued rights. If you do not accept a material change, you may stop using the affected Services and exercise applicable cancellation or refund rights.
Applicable Law and Complaints
These Terms are governed by the laws of Serbia, subject to mandatory protections applicable in your country of residence. Contact us first so we can try to resolve complaints. Consumers retain their right to bring proceedings in courts available under applicable consumer law and to use available statutory dispute-resolution procedures.
Contact
For questions, complaints, reports of misuse, or requests about these Terms, contact PRIVREDNO DRUSTVO ECARGO.ME DOO ALIDERCE, Aliderce, Presevo, 17523 Presevo, Srbija.
Email: [email protected]
Telephone: +381631343602